Terms & Conditions
Events company: This is event is run by MCE Events
Terms and Conditions are Binding: Tickets to the Event are sold or given and
admission to the Event is granted on the express condition that you are bound by
these Event Terms and Conditions and any other rules and regulations issued by the
Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the
Event T+Cs.
Directions of Event Staff: You must follow the reasonable directions of Event staff
as required and comply with the law at all times during the Event.
Proof of Age: This event is an 18+ event. You must have valid proof of age photo ID
to gain entry into the Event Site.
Persons under the age of 18 years will be denied entry. The Promoter reserves the
right to evict any underage person(or persons unable to provide valid proof of age
photo ID).
Event Tickets:
Entry to the Event Site will be granted with presentation of:
- a valid bar-coded ticket; or
- a valid bar-coded print-at-home PDF ticket; or
- a valid bar-coded Passbook ticket (electronic ticket on mobile device),
issued by an Authorised Ticketing Agency, to be exchanged for a wristband upon
entry.
Your Event wristband must be worn at all times during the Event – failure to do so
may result in your eviction from the Event Site without refund.
Event wristbands removed from wrists or tampered with will be rendered invalid and
will not be replaced. Damaged or defaced Event tickets or wristbands will not be
accepted.
An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any
independent ticketing outlet as authorised and approved by the Promoter.
Lost Tickets or Wristbands: replacement is not available for lost, destroyed or stolen
Event tickets unless proof of purchase is presented.
Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable
laws. Event tickets may not, without the prior written consent of Promoter;
- be re-sold or offered for resale at a premium (including via online auction sites) or;
- used for advertising, promotion or other commercial purposes (including
competitions and trade promotions)
or;
- used to enhance the demand for other goods or services, either by the original
purchaser or any subsequent bearer.
If an Event ticket is used in breach of this condition, the Event ticket may be
cancelled without a refund and the bearer of the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action.
Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket
purchase limits and cancel any tickets obtained above said limits in any one
transaction or by any one customer. If you exceed the stated ticket limit, you may
have all or any of your order and tickets cancelled without notice by Promoter in its
discretion. This includes orders associated with the same name, email address,
billing address, credit card number or other information.
Smoking Policy: Venues and stages on and within the Event Site may operate a No
Smoking policy and you must comply with any such policy.
Restricted Capacity: You acknowledge that there may be restricted capacities at
some of the Event’s stages or venues. Once the maximum capacity is reached in
these areas there will be no further admissions. Your purchase of a ticket to the
Event does not guarantee admission to these areas in such cases.
Your Behaviour: you must ensure that you and your invitees act in an orderly
manner when attending the Event Site.
Promoter may refuse entry or evict you or any of your invitees if you or any of your
party are behaving in a disorderly, offensive or inappropriate manner.
Alcohol: The Event is fully licensed – please do not bring alcohol with you as it will
be confiscated and will not be returned. Only alcohol purchased from bars at the
Event may be consumed at the Event Site. If you wish to purchase or consume
alcohol, you must have valid proof of age photo ID. You must be of legal age (18
years) to purchase and consume alcohol on the Event Site. If you are found
supplying or buying alcohol for a minor (a person under 18 years of age) you will be
evicted from the Event and may be referred to police.
Drugs: If you are found supplying, consuming or in possession of illicit drugs you will
be removed from the Event Site and may be referred to police.
Signage: You are not permitted to display trading signs on the Event Site without
prior written consent of Promoter.
Your Personal Information: Pursuant to your booking, Promoter may need to
collect and keep personal information about you including your name, address, credit
card or payment details, telephone number and the names of all ticket allocations.
Unless you tell us otherwise, Promoter may disclose your contact details to third
parties if you elect to receive such information at time of ticket purchase so they can
provide you with promotional material about other events and products. Promoter
may also need to disclose your personal information as required by law or as
permitted under the Privacy Act 1993. If you have any questions about how
Promoter will handle your personal information please contact MCE Events. Please
note that all payment information is handled by Stripe and subject to their T&Cs, no
information on Credit Cards is collected or stored by Flicket Ltd.
Promoter’s Liability: The services provided by Promoter will be rendered with due
care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993.
Apart from such statutory liability, Promoter and the owner and/or lessee of the
Event Site will not be liable or responsible for any injury, damage or loss suffered or
incurred by you or any person entering or when you enter or are on the Event Site
whether caused by the negligence of Promoter or that of the owner and/or lessee of
the Event Site (or their respective employees, contractors or agents), whether arising
in tort, contract, bailment or otherwise - all such injury loss or damage to person or
property is at your own risk.
Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event
Site against any loss or damage.
Promoter and/or Event Site owner and/or lessee may suffer arising out of your
negligence or breach of the Event T+Cs.
Release: To the full extent permitted by law, you waive all legal rights of action
against and fully release Promoter and owner or lessee of the Event Site (and their
respective executive members, directors, officers, employees, volunteers,
contractors or agents) from any liability for any loss, damage, personal injury, death,
economic loss or consequential loss for any default, failure or negligence (to the
extent permitted by law) in relation to entry to and presence on the Event Site.
Risk: Entry to the Event Site is at your own risk. Without limiting the generality of
this:
- appropriate footwear and clothing must be worn at all times at the Event Site;
- you must not mosh, crowd surf or stage dive;
- ear plugs should be worn if necessary.
To the extent permitted by law, Promoter takes no responsibility for any hearing
damage or loss caused by excessive noise or injury caused by your failure to follow
Promoter’s directives. In the event of injury or illness Promoter may, at your cost,
arrange medical treatment and/or emergency evacuation as deemed essential for
your safety.
Enforceability: Any provision of these Event T+Cs which is or becomes
unenforceable shall not invalidate the other provisions of these Event T+Cs.
Ticket Name Change: For some events, Flicket facilitates the transfer/renaming of
ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket
owner has to pay.
Once you have transferred/renamed your ticket(s) you will have no rights or
ownership to the ticket(s) transferred.
Online Ticketing Support: If you are experiencing difficulties with purchasing a
ticket or the ticketing page, please
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refund and Cancellation Policy: The Event is an all-weather event. The Event will
take place rain, hail or shine. Tickets purchased for the event are for entry to the
venue, not for specific artists or acts. The Promoter reserves the right to change,
add, withdraw or substitute artists in the Event line-up, vary the advertised program,
vary the date and/or vary the Event Site without prior notification and deny admission
to the Event Site (including admission to a particular performance at the Event Site)
with reasonable cause. No refunds on tickets except where required by the
Consumer Guarantees Act 1993. No refunds or other compensation will be given if
an advertised artist or act is changed, cancelled or the length or content of their
performance is changed.
Subject to this clause, the Promoter is not liable for any loss, damage or
compensation as a result of the Event being cancelled, postponed, relocated or
changed for any reason.
There will be no refund of any unused portion of an Event Ticket if you or your
invitees are asked or forced to leave the Event for any of the reasons set out in the
Event T+Cs or if you decide not to attend the Event. You are responsible for
checking the age minimum for the Event. No refunds will be processed if you are
denied entry due to not having valid ID for admittance to the Event Site.
Environment: Promoter cares for the environment and community. Please be
respectful and place any litter in the bins provided around the Event Site. Be waste
and water-wise - thank you.
Prohibited Items: Prohibited Items include but are not limited:
• Alcohol - any alcohol found at the Event Site will be confiscated and will not be
returned and the offending
patron(s) ejected from Event Site for the remainder of the Event.
• Glass (jars, bottles, containers, mirrors and perfumes).
• Air horns.
• Weapons or explosives of any kind (including potential missiles).
• Illegal substances.
• Animals (excluding service dogs such as guide dogs and police or emergency
service dogs).
• Nitrous oxide bulbs and canisters.
• Flares, fireworks, sparklers explosives, or any fire twirling equipment.
• Fires and open flames.
• Flammable liquids.
• Instruments.
• Advanced personal vapourizers (or modified APVs) or liquid refills for E-Cigs.
• Sound systems.
• Portable laser equipment and pens.
• Sharpies, markers, paint cans or paint pens.
• Drones or other remote control devices.
• Couches and chairs.
• Anything studded (ie belts, wristbands etc).
• Audio or video recording devices (including GoPro and similar).
• Professional photography equipment (eg telephoto lenses; any lens over 20cm; any
detachable lens; stands or
other commercial equipment or anything deemed by Event staff to be professional
photography equipment).
• Kites or sky lanterns.
• Toy guns, water guns or slingshots.
• Monopods, tripods or attachment sticks(selfie-sticks).
• Skateboards, scooters, wagons, carts, rollerblades, roller skates, bicycles, quad-
bikes, segways, hoverboards,
self-balancing scooters or any personal motorised vehicles.
• Unauthorised solicitation materials including handbills, flyers, stickers, beach balls,
give-aways, samples, or
other promotional items.
• Any other item deemed by Event staff (in their discretion) to be dangerous or
offensive or potentially
dangerous by Event organisers.
• Eskies and coolers.
• Umbrellas.
